Here’s a general guide on how to check in a guest: Steps involved in check-in guest 1. Log in to PMS Open your PMS Enter the given credentials to log in. 2. Locate the reservation Navigate to the booking section Use guest details, book ...
Create & Manage Users Overview: Only Admins can manage users, admin can add, edit & delete users. Initial admin can grant permission to others. To access manage users- Click on the profile section > User Types & Use ...
Checking out is the process that involves verifying guest stay details, ensuring the charges are correct & then finalizing the billing. Steps to Check Out a Guest: 1. Log in to PMS: Open your PMS Enter the given credentials to log in. 2 ...
Room assignment is the auto-process. Available rooms are automatically assigned to guests at booking time. If a guest wants to switch an assigned room for any reason (maintenance, cleanliness issue, room type ), the ‘Change’ button in PMS is ...
Tiered pricing is the popular pricing strategy hoteliers use to manage rates with high & low rate seasons. With powerful PMS, guest room rates are automatically optimized & updated by setting pricing rules. This will help hoteliers to focus ...
If the user is connected to multiple properties, they can switch among them without logging out of the system. Steps involve switching between hotels: Click on the hotel name in the upper left corner and A drop-down menu emerges. Select the h ...
Updating guest’s reservation details by making necessary changes in PMS involves the following steps: 1. Log In to the PMS: Open your PMS. Enter your credentials to log in. 2. Locate the Reservation: Navigate to the booking section. Use ...
Processing payments and issuing receipts in a PMS is easy. Here’s how you can do it step-by-step: Steps to Process Payments and Issue Receipts: 1. Log In to the PMS: Open your PMS. Enter your username and password. 2. Find the Guest ...
Managing group bookings and reservations in a PMS is a simple process. Here’s a guide: Steps to Manage Group Bookings and Reservations: 1. Log In to the PMS: Open your PMS. Enter your username and password. 2. Go to the Booking Secti ...
A calendar used in PMS is a tool, used by hoteliers to manage bookings and reservations. Overview: Displays Availability: Shows available and booked rooms in a visual format. Color Codes: Uses colors to indicate different statuses (e.g., Check-in ...
Tracking and managing property expenses in a Property Management System (PMS) involves recording, categorizing, and monitoring all expenses related to the property. Here’s a simple guide: Steps to Track and Manage Property Expenses: 1. Log ...
Step 1: Log In to the PMS Open your PMS. Enter your username and password. Step 2: Visit "Hotel Management" and click on "Settings" or Use the below link👉👉https://app.hotelweb.io/hotel-manage/settings/general Step 3: In “Generate Set ...
Upselling or cross-selling services to the guests using a PMS can increase your revenue. Here’s a simple guide: 1. Log In to the PMS: Open your PMS. Enter your username and password. 2. Find Reservation: Search for the guest using ...
Managing room availability and occupancy in a Property Management System (PMS) is essential to track which rooms are available, occupied, or need cleaning. Here’s a simple guide: Steps to Manage Room Availability and Occupancy: 1. Log In to ...
Handling guest inquiries and requests in PMS involves efficiently tracking and responding to guest needs. Here’s how you can do it step-by-step: Steps to Handle Guest Inquiries: 1. Log In to the PMS: Open your PMS. Enter login credentia ...
To Create an Account follow the below steps: To Sign In open the below link and click on "Create an account" 👉👉 https://app.hotelweb.io/auth Enter your details to create an account. After Filling in all the necessar ...
Step 1: Add Property Details: Ensure you enter proper information about your property, as it will be displayed on the booking engine. This includes – Hotel Name Hotel description Hotel Website Logo Image ...
To have smooth and uninterrupted communication it is important to set email settings. Follow The Below Steps For Email Setting: Step 1: To add email settings, Click the "Hotel Management" tab on the dashboard or use the link below. 👉👉 https://app.hote ...
Here you can add/upload media for your hotel management system. To add images you need to Step 1: To add email settings, Click the "Hotel Management" tab on the dashboard or use the link below. 👉👉 https://app.hotelweb.io/hotel-manage/ ...
To create a new accommodation type, follow the below steps: Step 1: Click on “ Add New Accommodation Type” in "Hotel Management" or Use the below link 👉👉 https://app.hotelweb.io/hotel-manage/room-type/add Step 2: Fill up all the details ...
To add amenities to the hotel management system follow the below steps: Step 1: Click on “ Amenity” in "Hotel Management" or Use the below link👉👉 https://app.hotelweb.io/hotel-manage/amenity Step 2: Click on the “Add ...
To Add Seasons Follow the Below Steps: In this feature, you can set the "Default Seasons" for your hotel booking where you can set your weekdays and weekends days. This helps you to set prices for particular seasons and days. Also, you can Add ...
Follow the below steps to add rates for your accommodation: Step 1: Sign In to your HotelWeb PMS "Account" Step 2: Visit "Hotel Management System" and click on "Rates" or Use the below link👉👉 https://app.hotelweb.io/hotel-manage/rate&nb ...
Check Out Below Steps To Create New Accommodations: Step 1: Visit "Hotel Management System" and click on "Accommodation" or Use the below link👉👉 https://app.hotelweb.io/hotel-manage/room Step 2: Click on “Gene ...
Check Out The Steps To Add Services: This feature allows you to add multiple services and set the pricing for those services. Step 1: Sign In to your HotelWeb PMS "Account" Step 2: Visit "Hotel Management System" and click on ...
To Check "Payment History" You Need To Follow Below Steps: Step 1: Sign In to your HotelWeb PMS "Account" Step 2: Visit "Hotel Management" and click on "Booking Management" or Use the below link👉👉 https://app.hotelweb.io/ ...
To add discount coupons for your hotel booking on HotelWeb Property Management System, You need to Step 1: Sign In to your HotelWeb PMS "Account" Step 2: Visit the "Hotel Management" tab on your dashboard Step 3: Click on "Booking Management ...
The "Block Room" feature allows you to reserve a specific number of rooms in the accommodation type for a certain period of time. This feature is useful when you want to set aside a group of rooms for a particular event, conference, or for any other purpo ...
A HotelWeb’s PMS (Property Management System) dashboard is a central hub where hotel staff can access and manage various aspects of their property's operations. We have tried to provide the best UI for better UX. Here are some common features ...
Setting up a payment gateway in the Property Management System (PMS) allows you to process payments from guests securely. Here’s a simple guide: Steps to Set Up a Payment Gateway: 1. Log In to the PMS: Open your PMS. Enter your cr ...
Handling guest cancellations and no-shows in the Property Management System (PMS) can be simple. Here’s a step-by-step guide. Steps to Handle Guest Cancellations: 1. Log In to the PMS: Open your PMS. Enter your credentials. 2. Find the Res ...
Here’s a simple guide to generating all types of reports. Steps to Generate the Reports: 1. Log In to the PMS: Open your PMS. Enter your username and password. 2. Go to the Reports Section: Click on the “Reports” section to a ...