How do I manage group bookings and reservations?

Managing group bookings and reservations in a PMS is a simple process. 

Here’s a guide:

Steps to Manage Group Bookings and Reservations:

1. Log In to the PMS:

• Open your PMS.
• Enter your username and password.

2. Go to the Booking Section:

• Go to the section to add new bookings.
• Check availability
• Select the number of rooms needed and the room types.
• Enter the check-in and check-out dates for the group.
• Add the main contact person’s information, such as their name, phone number, and email.

3. Assign Rooms to Group Members:

• assign rooms to the group members at the booking time.

• You can also update specific names later.

4. Apply Rates or Discounts:

• If the group has a special rate or discount, apply it to the reservation.

• Ensure all rates and discounts are correctly entered.

5. Add Special Requests:

• If the group has any special requests, such as meeting rooms or extra amenities, add these details.

6. Manage Existing Group Bookings:

• To view or edit an existing booking, go to the “Bookings” section.

• Search for the group by booking number or IDs

• Click on the booking to view or update details as needed.