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How can I process payments and issue receipts?

Processing payments and issuing receipts in a PMS is easy. 

Here’s how you can do it step-by-step:

Steps to Process Payments and Issue Receipts:

1. Log In to the PMS:

  • Open your PMS.
  • Enter your username and password.

2. Find the Guest Booking Section:

  • Go to the section for current guests or reservations.
  • Use the guest’s name or ID to find their booking.

3. Open the Reservation:

  • Click on the guest’s reservation to see the details.

4. Review the Bill:

  • Look at the guest’s bill to ensure all charges (room, meals, services) are correct.

5. Process the Payment:

  • Click on the “Add Payment” button 
  • Choose the payment method (credit card, cash, UPI, etc.).
  • Enter the payment details, such as card number and amount.
  • Click “Add Payment” to complete the payment.

6. Issue the Receipt:

  • After processing the payment, print the receipt if the guest wants a paper copy.

7. Confirm the Payment:

  • Ensure the payment is recorded in the system.
  • Print invoice if the guest wants after check-out.

 


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